A Customized Tube Furnace Was Sent to Vietnam

Customer Background and Requirements

The customer, a materials research institute based in Hanoi, Vietnam, is engaged in heat treatment experiments involving metal and ceramic samples. They approached us with a clear requirement: a tube furnace capable of reaching 1200°C, offering precise temperature control and easy integration with their existing gas atmosphere system.

While the required temperature was within the standard range, the customer specifically requested a horizontal tube furnace with custom flanges for gas inlet and outlet, as well as a compact structure suitable for benchtop installation in their laboratory.

Our Tailored Solution

Based on the customer’s needs, we delivered a 1200°C horizontal tube furnace with the following key specifications:

Heating Element: High-quality resistance wire (Kanthal A1) for uniform heating and rapid temperature rise.

Tube Material: High-purity alumina ceramic tube, resistant to high temperatures and suitable for various gas environments.

Temperature Control: PID digital controller with ±1°C accuracy, supporting programmable multi-segment heating profiles.

Flange Design: Custom stainless steel flanges tailored to the customer’s specifications, with reserved ports for vacuum and gas connections.

Insulation & Safety: Multi-layer ceramic fiber insulation for energy efficiency, combined with over-temperature protection for safe operation.

In addition, we provided a user-friendly English manual to ensure smooth installation and operation after delivery.

More Than Just Equipment — It’s About Trust

Throughout the process, we maintained close communication with the customer, confirmed every technical detail, and offered practical suggestions. Although this was a relatively small order, we treated it as a valuable opportunity to demonstrate our professionalism and dedication.

After passing a thorough quality inspection, the furnace was securely packaged with shock-resistant materials and a reinforced wooden crate and shipped safely by sea to Vietnam. The unit has now been successfully installed and is already in active use with positive feedback from the client, who is using it under our remote technical support.

Conclusion

The successful delivery of this customized tube furnace represents another solid example of Brother Furnace’s commitment to "Precision Manufacturing and Attentive Service." Regardless of project size, we remain dedicated to providing reliable thermal processing solutions for researchers worldwide, helping to make scientific work more efficient and worry-free.

We warmly welcome clients from around the globe to contact us for electric furnace solutions. Brother Furnace will always serve you with full responsibility and professionalism.